Refund policy

Yakelike Return & Refund Policy (with Processing Time Details)

Core Return & Refund Terms

 1.Return Request Period
• You have 60 days from the delivery date to contact us with a clear description of the issue. Do not return products without prior instruction from our team.
 2.Eligible Returns & Exchanges
• Items damaged during shipping;
• Wrong product, part, material, or size received (as per your order specifications).
 3.Custom Orders Exception
• Customized items are ineligible for refund or replacement if the issue results from:
  • Your provided design;
  • Discrepancies between expected and actual results (see "Samples" below for pre-production advice).
• International orders may incur import taxes/fees, which buyers are responsible for. Refunds are not available for abandoned or refused shipments.

Added: Processing & Refund Timeline

• Return & Refund Processing: We will review and process your request within 48 hours of receiving your return application and supporting evidence.
• Refund Timeline: Approved refunds will be issued via your original payment method and should reach your account within 7-15 business days (timing depends on your payment provider).

Sample Service Note

Important Notes

• Always contact us for return instructions and addresses—unauthorized returns may delay processing.
• Buyers are responsible for return shipping costs for non-quality-related returns (e.g., change of mind).